Shipping Policy
At MV Jewelry Exchange, we’re dedicated to delivering your selected treasures safely and swiftly to your doorstep. Here’s everything you need to know about our shipping process:
Shipping Options:
Standard Shipping: Enjoy complimentary standard shipping on all orders within the United States. Expect your items to arrive within 3-5 business days.
Expedited Shipping: Need it sooner? We offer expedited shipping for an additional fee, ensuring your purchase arrives in 1-2 business days.
International Shipping: We ship worldwide! International shipping costs and delivery times vary by destination. Please contact us for a quote.
Order Processing:
Orders are processed during regular business hours: Monday to Sunday from 10:00 am – 6:00 pm. Orders placed after 6:00 pm will be processed the following business day.
Tracking Your Order:
Once your order has shipped, you will receive an email with tracking information, allowing you to follow the journey of your package.
Insurance:
All shipments are insured for the value of the contents. Rest assured, your investment is protected from the moment it leaves our store until it reaches you.
Special Handling:
We understand that jewelry is precious. That’s why we offer special handling for delicate items to ensure they arrive in pristine condition.
Packaging:
Your items will be securely packaged in our signature MV Jewelry Exchange boxes, perfect for gifting or personal storage.
Customs and Duties:
For international orders, any customs fees, taxes, or duties are the responsibility of the recipient and are not included in the shipping charges.
Contact Us for Assistance:
If you have any questions about shipping, or if you need help with a special request, please contact us at sales@mvjewelryexchange.com or call (951) 656-9300.
Thank you for choosing MV Jewelry Exchange. We look forward to adorning your life with our beautiful creations.